This could be: no audio at all, low volume, or muffled sounds.Ĭheck the cables - Are they plugged in and if so, are they plugged into the correct spot? Also, you’ll want to check the cables for any damage which could be causing the audio problems. To check for updates right-click on the start button > select ‘Device manager’ > Expand ‘Display adapters’ > right-click on the graphics card driver > select ‘Update Driver Software.’Īnother common issue that occurs while you’re docked, is with the audio. if not, you can right click on the graphics card driver to uninstall it and then restart your computer. Update your graphics card drivers - Check to see if there are any driver updates available. Run the troubleshooter - In your task bar search for ‘Control Panel’ > search for ‘Troubleshooting’ in the Control Panel > select ‘View all’ on the left side of your screen > select ‘Hardware and Devices Troubleshooter’ > click ‘Next’ > from there follow the prompts.

Then press and release the power button again to turn your device on. Once the screen flashes the Windows logo, continue holding the buttons down for another 15 seconds. Reset the device - While un-docked you can reset the device by holding the power button for 30 seconds, and after it turns off, hold the volume-up button AND power button at the same time for 15 seconds. If your devices are compatible and problems still persist continue reading.

First and foremost, you should make sure that your device is compatible with your docking station before purchasing.

Monitor power button not working